Frequently Asked Questions
SHIPPING
Most items in our shop ship separately, so if you order a variety of items (tees, stickers, mugs, etc) expect to receive them in a few packages.
RETURNS/EXCHANGES
Since many items in our shop are made-to-order, we generally do not offer exchanges or refunds if you ordered the wrong size/color. We strongly encourage you to read the listing descriptions in their entirety, and all clothing has a size chart in the last photo so please review it carefully before ordering!
If you have any issues with your order, please reach out to us! Once in a while a bad print happens or something gets damaged in transit, and we are always happy to send out a free replacement in these cases - there is never any need to mail faulty products back to us.
PAYMENTS
We use PayPal to process our payments. You do not need to have a PayPal account - simply follow the prompts to check out as a guest.
PayPal accepts all major credit cards, debit cards, or you can use a bank account to checkout.
We have been using PayPal for nearly 20 years because of its reliability and security, ease of use, and excellent customer service.
Venmo is also available at checkout if you prefer that instead of PayPal.
CANCELLATIONS
We are happy to accommodate cancelation requests if there was an accidental double order or unusual circumstance, but as a general rule we do not accept cancelations.
SIZING
There is a size chart in the description of all of our apparel. If you're unsure of what size to order, please measure a garment that fits you well and compare it to the chart.
We strive to be all-inclusive and often do have extended sizes available, even if they are not currently listed. Please contact us for extended sizing info!
STICKERS
All of our stickers are super high quality, UV and water-resistant, and are suitable for both indoor or outdoor use.
MUGS
All of our mugs are both dishwasher and microwave safe.
CUSTOM ORDERS
Generally we don't take any custom requests (especially around the holidays), but it never hurts to ask!
DESIGNS
We fiercely protect our designs and will take legal action against anyone stealing/copying them. If you ever see one of our designs under any other name, it was stolen without permission! Fighting design thieves is a never-ending game of whack-a-mole, and we sincerely appreciate when our amazing customers let us know someone copied our design(s). THANKS!
CHARITY/DONATIONS
We donate regularly to the causes our products represent! We usually try to find smaller organizations that don't get as much support as the big guys. Some of the charities we have supported include:
The Institute for Digital Humanity
The National Domestic Violence Hotline
Women's Reproductive Rights Assistance Project
In addition to charitable organizations, we donate to lots of left downballot candidates, particularly in swing districts or close races.
CONTACT US
Please feel free to reach out to us anytime at:
info@CuteRiot.com